VM Car Wash – Car Wash at Customers’ Home

Welcome to VM Car Wash! We are delighted to provide you with a convenient and professional car washing experience at the comfort of your home. Please read the following terms and conditions carefully before using our services:

Service Availability: Our car wash service is available within the specified service area. We reserve the right to decline service to locations outside the designated area or in areas with restricted access or unsafe conditions.

Booking and Payment: Our car wash services are accessible to customers through subscription, tailored to their specific requirements. To schedule a car wash service, customers can use our user-friendly website or mobile application. We kindly inform our customers that we do not accept cash payments; instead, all payments must be made securely through our online platform. Once the customer has completed the subscription and payment process, we will promptly contact them to verify the provided details. Following this, our skilled technician will begin visiting their home from the very next day to deliver the booked car wash service.

Flexible Car Wash Plans: Tailored to Your Needs with Easy Plan Changes” Once you’ve made a booking and selected a car wash plan, our service will be provided according to your chosen plan. If, for any reason, you wish to change the plan, kindly get in touch with our customer service team, and they will assist you accordingly.

Car Access: Customers must ensure their vehicle is parked in an accessible area at the agreed-upon service time. It is the responsibility of the customer to provide appropriate space for our car wash technicians to work safely.

Customer Obligations: Customers are responsible for removing any personal belongings, valuables, and electronic devices from the vehicle before the service. We shall not be held liable for any loss or damage to personal items left inside the vehicle.

Vehicle Condition: We reserve the right to decline service to exceptionally dirty or damaged vehicles that require specialized cleaning or repair. If the vehicle is excessively dirty, a surcharge may be applied at our discretion.

Water and Power Supply: Customers must ensure access to a water supply and power outlet at the service location. If these facilities are unavailable, we may not be able to provide the service, and the customer may be charged a cancellation fee.

Weather Conditions: In the event of inclement weather, such as heavy rain, snow, or extreme temperatures, we may need to reschedule the appointment for the safety of our technicians and to maintain service quality. We will inform the customer of any rescheduling and accommodate a new appointment.

Damage Liability: Our car wash technicians will take utmost care during the cleaning process. However, we cannot be held liable for any pre-existing damages to the vehicle or damages that may occur during the car wash service. Customers are encouraged to inspect their vehicle before and after the service.

Service Frequency: As part of the daily car wash service, our technicians will visit your home every day at the scheduled time to perform a car wash. If you have specific preferences or instructions regarding the cleaning process, kindly inform our team by reaching on the customer care number.

Price Changes: While we strive to maintain consistent pricing, VM Car Wash reserves the right to adjust the subscription prices due to factors such as changes in operational costs or market conditions. Any price changes will be communicated to customers in advance.

Subscription Renewal: At the end of each billing cycle, your subscription will automatically renew unless you choose to cancel it. You will receive a reminder prior to renewal, and the subscription fee will be charged to your registered payment method.

Complaints and Disputes:
If the customer has any complaints or disputes regarding the service, they must notify us within 24 hours of the service completion. We will investigate the matter and make every effort to resolve the issue promptly.
Safety and Security: Our car wash technicians will follow safety protocols during the service. However, customers are advised to keep children and pets at a safe distance from the work area to avoid any accidents.

Service Guarantee: We strive to provide excellent service and customer satisfaction. If the customer is not satisfied with the car wash, they must notify us within 24 hours, and we will re-evaluate the vehicle and redo the service if deemed necessary.

Modification of Terms: We reserve the right to modify these terms and conditions at any time. Customers will be notified of any changes, and continued use of our services constitutes acceptance of the updated terms.

Restrictions and Limitations for Our Car Wash Service:
  • Limited up to 7-Seater Vehicles only
  • Exclusively for Personal Use; No Commercial Vehicles Included
  • Only the Vehicle with the Provided Plate Number During Subscription will be Washed
Please Note: Vehicles with Vomit will not be Washed
Terms and Conditions for Offers:

Validity: The offers and promotions provided by VM Car Wash are valid only for the specified time period mentioned in the offer details.

Eligibility: The offers are open to all customers who meet the criteria outlined in the promotion. Customers must comply with any specified requirements to be eligible for the offer.

Redemption: To avail of the offer, customers must follow the instructions provided in the promotion. This may include using a specific promo code during the subscription process or any other steps as mentioned.

Non-Transferable: Offers and promotions are non-transferable and cannot be exchanged for cash or any other services unless expressly stated.

One-Time Use: Unless otherwise indicated, offers are limited to one use per customer.

Exclusions: Certain offers may not be applicable in conjunction with other ongoing promotions or discounts, unless explicitly mentioned.

Modification or Withdrawal: VM Car Wash reserves the right to modify or withdraw any offer without prior notice. The decision of VM Car Wash in this regard will be final.

Applicable Services: The offer may apply to specific car wash plans or services as mentioned in the promotion.

Limited Availability: Offers are subject to availability and may have a limited number of redemptions. Once the offer quota is reached, it will no longer be valid.

Fraudulent Use: Any attempt to misuse or fraudulently use the offer will result in immediate cancellation of the offer and possible suspension of the customer’s account.

General Conditions: VM Car Wash reserves the right to refuse or discontinue any offer if a violation of the terms and conditions is suspected.

Governing Law: These terms and conditions, along with any disputes arising from or in connection with the offers, shall be governed by the laws of India.

By using VM Car Wash – Car Wash at Home service, you acknowledge that you have read, understood, and agreed to abide by these Terms & Conditions. If you have any questions or concerns, please contact our customer support before proceeding with the service. 

Thank you for choosing VM Car Wash!

Terms & Condition